Privacy Policy

How We Use Your Information

Effective Date: May 24, 2025

At The Silk Route, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website silkroutehfx.ca.

1. Information We Collect

a. Contact Form

When you submit a message through our contact form, we collect the following personal information:

  • Your name
  • Your email address
  • Any other information you voluntarily provide in your message

This information is sent to us via email and is used solely to respond to your inquiry.

b. Shopify Buy Button

Our website includes a Shopify Buy Button, which allows you to purchase products directly through a secure Shopify checkout. When you interact with this feature, Shopify may collect information including:

  • Your name, email, shipping and billing address
  • Payment details (processed securely via Shopify or its payment providers)
  • Purchase history

Shopify’s use of your information is governed by Shopify’s Privacy Policy.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries
  • Process transactions through the Shopify Buy Button
  • Improve our website and services

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We use Shopify to power the e-commerce portion of our site. Shopify may collect, store, and process your data according to its own policies. We encourage you to read their privacy policy for more information.

Our site may also contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

4. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet is completely secure. By using our site, you acknowledge and accept this risk.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletions
  • Object to or restrict certain types of processing

To exercise these rights, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date listed above.